Table of contents:
This Privacy Policy applies to all processing of personal data in connection with all business transactions in all business operations.
We may process personal data in the following situations and for the following purposes:
Communication: We may process personal information when you contact us or when we contact you, for example, when you contact our customer service department or when you write to us or call us. In this case, we will normally process name(s) and contact details and the content and timing of the relevant communications. We may use this information to provide you with information, process your request and communicate with you.
Visit of websites, use of apps: When you visit our websites or install and use one of our apps, we may automatically collect information such as your browser, the IP address of your computer, your Internet service provider, the website from which you linked to our website, the length of your visit to our website and the type of device you are using (such as a PC, smartphone or tablet and the corresponding operating system). We may then record which pages you have accessed during your visit to our website. This information can be used to improve the functioning of our website, for statistical purposes and for system administration. We may also use "cookies". These are small text files that are stored temporarily or permanently on your device when you visit our website. Cookies collect information about the number of visitors to the websites, the pages visited and the time spent on the websites. They are often necessary for the functionality of the website. Other cookies may be used to personalize the site so that we can display targeted third-party advertising to you. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, this may affect your experience with the website.
Analysis services from external service providers: We use services of corresponding providers, such as Google Analytics, which is provided by Google LLC (USA). As part of these services, the service provider collects information about the use of the respective website, but often in a non-personally identifiable form.
Finally, we may use features of service providers such as Facebook, which may result in the service provider in question processing data about you. We encourage you to read the privacy policies of these external service providers.
Our pages may contain links or plug-ins that lead to the websites of the social networks listed below.
"Facebook" is operated by Facebook Inc, 1601 S. California Avenue, Palo Alto, CA 94304 in the USA. The link to Facebook is marked with a blue logo with the white letter "f".
"Instagram" is operated by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA.
If you click on one of the links or buttons above, you will be redirected to the websites of the social networks mentioned above.
It is beyond our control to influence the content of the transmitted data.
If you click on the respective link or button, information that you have accessed certain pages of our website may be forwarded to the servers of the above-mentioned social networks.
For simultaneously logged in users of the aforementioned social networks, this means that the usage data may be assigned to your respective personal account or profile. If you use the links or buttons, it cannot be ruled out that this information is transmitted directly from your browser to the aforementioned social networks and stored there. Even if you are not a member of the social networks mentioned, there is still the possibility that the social networks mentioned determine and store your IP, which we also have no influence on.
In order to find out the purpose and scope of the processing of your data as well as your rights and setting options for the protection of your privacy, please visit the following websites with the data protection information of the providers mentioned above at
Facebook: https://www.facebook.com/policy.php
Instagram: https://help.instagram.com/519522125107875
If you do not agree that the aforementioned social networks collect data about you when you click on the links or buttons, we ask you to log out of the respective account before visiting our website. You can object to the collection of your data for website addresses listed below:
Facebook: https://www.facebook.com/policies
Instagram: https://help.instagram.com/519522125107875
Twitter: To the extent it is used, our websites make use of the technical platform and services of Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103 U.S.A. for a short message service. Responsible for the data processing of persons living outside the United States is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland. Please note that you use the Twitter short message service offered here and its functions at your own responsibility. For information on what data is processed by Twitter and for what purposes it is used, please refer to the Twitter privacy policy: https://twitter.com/de/privacy
We have no influence on the type and scope of the data processed by Twitter, the type of processing and use or the transfer of this data to third parties. In this respect, we have no effective means of control. When you use Twitter, your personal data is collected, transferred, stored, disclosed and used by Twitter Inc. and, in doing so, is transferred, stored and used in the United States, Ireland and any other country in which Twitter Inc. does business, regardless of your residence. Twitter processes the data you voluntarily enter such as your name and user name, email address, telephone number or the contacts in your address book when you upload or synchronize it. Twitter also evaluates the content you share to determine what topics you are interested in, stores and processes confidential messages that you send directly to other users, and can determine your location using GPS data, wireless network information or your IP address to send you advertising or other content. For evaluation purposes, Twitter Inc. may use analysis tools such as Twitter or Google Analytics. We have no influence on the use of such tools by Twitter Inc. and have not been informed about such potential use. Finally, Twitter also receives information when you view content, for example, even if you have not created an account. This so-called "log data" may include your IP address, browser type, operating system, information about the previously visited website and pages you visited, your location, your mobile operator, the device you are using (including device ID and application ID), the search terms you used and cookie information. Twitter buttons or widgets embedded in web pages and the use of cookies allow Twitter to track your visits to these web pages and associate them with your Twitter profile. This data can be used to offer content or advertising tailored to you. You can limit the processing of your data in the general settings of your Twitter account and under the item "Privacy and Security". In addition, you can restrict Twitter access to contact and calendar data, photos, location data, etc. on mobile devices (smartphones, tablet computers) in the settings there. However, this is dependent on the operating system used.
YouTube: It is possible that our websites contain videos that link to YouTube. If you click on the YouTube button in such a case, you will be directed to our videos on the YouTube website. We then only allow you to connect to the YouTube service. YouTube is a service of Google Inc. ("Google"), operated by YouTube, LLC, Cherry Ave, USA.
Various of our websites may contain so-called embeddings of videos on YouTube or videos from the YouTube channels operated by us. However, these only allow the connection to YouTube.
If you wish to receive information on the purpose and scope of data collection and use by Google, as well as your rights and setting options for protection as a YouTube customer, please refer to the YouTube data protection information: https://www.youtube.com/t/terms.
Use of email: We may use your name and email address to send you notifications, updates, event invitations and other information by email. However, we will ask for your consent first, unless we have already received your contact information from you elsewhere in connection with our services. If you receive marketing communications from us and you no longer wish to receive such communications, you may unsubscribe at any time by following the link contained in those emails. We may use external service providers to find out whether you open our emails or click on the links contained therein. You can prevent this by making the appropriate settings in your email client.
Visiting our buildings: When you enter our buildings, we record video recordings in appropriately marked areas for security and verification purposes. You will also be able to use a WLAN service. In this case, we record device-specific data during your registration and may ask you to enter your name and e-mail address during registration.
Customer events: If we conduct customer events, we may also process personal data. This data may include the name and address of participants or interested parties and – depending on the event – other data such as your date of birth. We may process this information for the purpose of conducting customer events, but also to contact you and get to know you better. You can find further details in the relevant terms and conditions of participation.
Business Partner: We work with a variety of companies and business partners, such as suppliers, commercial customers of goods and services, and service providers (such as IT service providers). We may process personal information about the contact persons of these companies, such as their name, function and title. Depending on the area of activity, we may be required to conduct a thorough investigation of the company and/or its employees. If this is the case, we will notify you separately. We may then process personal information about you to improve our customer focus, customer satisfaction and customer loyalty ("Customer Relationship Management").
Administration: We may process personal data for our internal company and group administration. For example, we may process personal data in connection with IT or property management. We may also process personal data for accounting and filing purposes and, more generally, to review and improve internal processes.
Employment relationship: We process personal data of our salaried employees within the scope of their employment relationship. In this context, a specific privacy policy for employees applies.
Compliance with legal requirements: We may process personal data to comply with legal requirements. This includes the disclosure of documents to an authority if we are required to do so by law.
Protection of rights: In order to protect our rights, we may process personal data in various circumstances, for example, to assert claims in or out of court or to defend claims against us. For example, we may seek clarification of litigation prospects or file documents with a government agency. We may also be required to disclose documents containing personal information to government agencies.
We process personal data based on the following principles:
Fulfillment of a contract and based on legitimate interests: These include, for example, an interest in customer care and communication with customers outside a contractual relationship, for marketing activities, to get to know our customers and other persons better, to improve products and services and develop new ones, to fight fraud and prevent and investigate criminal offences, to protect customers, personnel and other persons and data, secrets and assets, to ensure IT security, especially in connection with the use of websites, apps and other IT infrastructure, to secure and organize business processes, including the operation and further development of websites and other systems, to manage and develop the company and to enforce or defend legal claims.
Separate consent, and to comply with legal and regulatory obligations.
In general, you are not obliged to disclose personal data to us. However, we must collect and process certain data in order to be able to conclude and fulfill a contract and for other purposes.
Our employees have access to your personal data to the extent that such access is necessary for the purposes described and the work of the employee(s) concerned. They act in accordance with our instructions and are bound to confidentiality and secrecy when handling your personal data.
In addition, we may share your personal data with external service providers who perform certain business processes on our behalf ("processors"), such as, but not limited to
IT services, such as data storage, cloud services, data analysis, etc.
Logistics services for the delivery of goods
Business information and debt collection services.
In addition, there are further examples of cases in which we may disclose your personal data:
We may disclose your personal data to third parties (e.g. government authorities) if required by law. We also reserve the right to process your personal data in order to comply with court orders or to assert or avert legal claims or if we consider it necessary for other legal reasons
The recipients of your personal data (Section 4) may be located abroad, including in countries outside the EU or EEA where the legal system does not provide for the same comprehensive protection of your personal data as in Switzerland, the EU or the EEA. If we disclose your personal data to recipients in such countries, we will normally enter into a data transfer agreement to ensure adequate protection of your personal data, including the agreements.
We implement appropriate technical and organizational processes to ensure the security of your personal information and to protect it from unauthorized or unlawful processing and to avoid the risk of loss, accidental alteration, accidental disclosure or unauthorized access.
We do not store your personal data for longer than is necessary for the purposes for which the information is collected or to comply with legal retention periods.
You have the following rights, within the limits set by applicable law:
You may, inter alia, request access to your personal data processed by us, instruct us to rectify or delete them, and request that the personal data you provide us with be returned to you or transferred to a person of your choice in a structured, commonly used and machine-readable format.
You may also withdraw your consent if you have consented to us processing your personal data. You then have the right to complain to a data protection authority about the way in which we have used your personal data.
The data protection authority responsible for us is the State Commissioner for Data Protection and Freedom of Information of Rhineland-Palatinate, Hintere Bleiche 34, 55116 Mainz.
If you have any questions or wish to exercise your rights with regard to the processing of your personal data, please contact our data protection officer: Babelworks GmbH, Frank Hürter, datenschutz@vsmedien.de.